Success by Design: How R&D - Not Scientific Rigor - Activates Program Innovation and Improvement in the Nonprofit Sector

BY: Randall B. Kemp   DATE: Tue, 07/26/2011 - 15:27
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Paper by Peter York of the TCC Group. An R&D approach to measurement requires adherence to distinct principles, enabling an organization to translate information into immediate action and program improvement.

Link: 

http://www.tccgrp.com/pdfs/7-21_TCC_Briefing_Paper_LR.pdf